Talk to a human
CaptureFlow is built and supported by one person, so every message reaches someone who can actually fix things.
Send a message
Fill this in and your email client opens with everything prefilled — or just write to support@captureflow.pro directly.
Replies usually land within one business day. Basic customers go to the front of the queue.
Custom plan
Team seats, your own branding on share pages, invoiced billing or a security review — tell us the shape of it and you will get a real proposal, not a form letter.
Try the docs first
Most questions — shortcuts that will not register, pages Chrome refuses to capture, blurry exports — already have an answer written up.
Might save you an email
How fast will I hear back?
Usually within one business day, often the same day. If a message needs a code change to answer properly, you will still get an acknowledgement first so you are not left wondering.
I found a bug. What should I include?
Your browser and version, the page URL if it is public, what you did, what you expected and what actually happened. A screenshot helps — you have a good tool for that. If the extension logged an error, open chrome://extensions, click service worker under CaptureFlow and paste anything red.
Can I ask for a feature?
Please do. The roadmap on the changelog page genuinely reorders based on what people ask for most.
Who is behind CaptureFlow?
Burhan Hasanfatta — an independent developer building CaptureFlow as a focused, privacy-respecting alternative to the heavier screenshot extensions. No investors, no data business, no growth team.